Business Transformation with
In-Depth Knowledge of the Financial Sector

Business Consulting

From operational
design to
implementation.
From strategy
to results.

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At Qaracter, we help financial institutions transform their operating models, implement solutions, and optimize their business processes. We combine in-depth knowledge of
the Markets, Banking, Risk, and Regulatory sectors
with the ability to execute end-to-end operational
transformation
projects, from model definition through implementation.

We work with specialists who have in-depth knowledge of the products, processes, and regulations, adding value from day one.

Our Value Proposition

We support financial institutions throughout the entire business transformation cycle from assessing and defining the operating model to implementing solutions and optimizing processes.

We combine in-depth knowledge of the Markets,Banking, Risk, and Regulatory sectors with the ability to execute end-to-end projects, bringing together strategic vision, functional expertise, and implementation capabilities.

We work with specialists who have in-depth knowledge of the products, processes, and regulations, adding value from day one.

Services

We support financial institutions throughout the entire business transformation cycle, from assessing and designing the operating model to implementing solutions and continuously optimizing processes.

Our Business Consulting offering combines strategic consulting, functional expertise, and execution capabilities to tackle operational transformation programs in banking, financial markets, risk management, and regulatory compliance.

Project Management and Execution Office (PMO)

We set up and manage project offices tailored to the complexity and pace of each organization. We ensure coordination across departments, track progress, and make data-driven decisions, thereby reducing risks and accelerating delivery.

  • Design and implementation of the PMO (structure, processes, tools)
  • Management of complex portfolios, programs, and projects
  • Executive reporting and monitoring dashboards
  • Multidisciplinary coordination between business, technology, and operations
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Definition and Implementation of Target Operating Models (TOM)

We work with our clients to design their target operating model: how they should be organized, what capabilities they need, and how their processes should function to be competitive and efficient. And, most importantly, we implement it.

  • Assessment of the Current Operating Model (AS-IS)
  • Design of the Target Model (TO-BE): Processes, Organization, Data, and Technology
  • Transformation Roadmap and Transition Plan
  • Support for Implementation and Stabilization
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End-to-End Definition and Implementation of Solutions

We lead the entire process of selecting and implementing platforms: from defining business requirements through go-live and stabilization. We work with both off-the-shelf solutions (Murex, Calypso, Finastra, etc.) and in-house developments.

  • Analysis of Functional and Business Requirements
  • Platform Evaluation and Selection (RFP, scoring, due diligence)
  • Functional management of the implementation project (requirements, UAT, training, and go-live)
  • Post-implementation support and continuous optimization
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Business Analysts Specializing by
Product

We provide our clients with business analysts who have genuine expertise in financial products. Not just generic analysts: professionals who understand the operations, workflows, and terminology of each business area.

  • Business Analysts specializing in Markets, Banking, Risk, and Regulatory products
  • Ability to work as part of the client's teams
  • Gathering and Documenting Functional Requirements
  • Impact analysis, gap analysis, and functional specifications
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Transformation
Office

For clients engaged in large-scale transformation programs, we design and operate a Transformation Office that serves as the backbone of change: coordinating initiatives, managing dependencies, and ensuring that the strategy translates into actual execution.

  • Design and Operation of the Program's Governance Structure
  • Managing Interdependencies Among Initiatives
  • Program Budget, Risk, and Deliverable Management
  • Executive Communication and Stakeholder Management
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Due Diligence &
Assessment

We assess the current state of an organization’s operational, technological, and functional capabilities before undertaking any transformation. We identify gaps, risks, and opportunities using business criteria and technical expertise.

  • Operational and Functional Maturity Assessment
  • Gap analysis compared to industry best practices
  • Identifying quick wins and value driverslor
  • Executive Summary with Prioritized Recommendations
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Change Management &
Adoption

The transformation doesn't end with the go-live. We support organizations in managing cultural and operational change by training teams, facilitating the adoption of new processes, and ensuring that the change takes hold.

  • Change Management Strategy and Plan
  • Team Training and Development (In-Person and Online)
  • Internal Communication Regarding the Change
  • Measuring Adoption and Reinforcement Plans
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Data & Reporting
Strategy

We design the data model and reporting architecture that enable business teams to make decisions based on reliable, timely information that is aligned with regulatory and internal management requirements.

  • Business Data Model Design (MDM, Golden Source)
  • Management and Regulatory Reporting Architecture
  • Design and Implementation of Executive Dashboards
  • Compliance with regulatory requirements (BCBS 239, MiFID, EMIR, etc.)
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Specialization by Business

What sets us apart is our in-depth understanding of our clients’ businesses. We don’t just learn—we make a contribution from day one.

Our teams combine functional expertise, product knowledge, and an understanding of the regulatory environment to support financial institutions in their key business areas.

1

Markets

We have one of the most specialized practices in the market in the field of financial markets, with experts who bring both a cross-functional perspective and in-depth knowledge of each product.

Specialization by Product
  • FX: Spot, forward, options, and structured currency markets.
  • Fixed Income: Fixed income, repos, collateral management, and interest rates.
  • Equities: Equities, prime brokerage, and securities lending.
  • Credit: Corporate credit, CLOs, CDSs, and structured credit products.
  • Commodities: Physical commodities and derivatives: energy, metals, agricultural commodities, and spot markets.
  • Derivatives: OTC and ETD derivatives: options, futures, swaps, clearing houses, and margining.
Cross-functional skills
  • Front-to-back: trading, middle office, back office, and operations.
  • Pre- and post-trade processes: execution, confirmation, settlement, and reconciliation.
  • Collateral management, margining, and optimization.
  • Platforms: Murex, Calypso, Asset Control, Kondor, Finastra, and in-house solutions.
2

Banking

Experts in corporate and transactional banking, with in-depth knowledge of the products and operational workflows that underpin them.

Areas of Expertise
  • Trade Finance: Bank guarantees, documentary credits, import and export financing, standby letters of credit.
  • Supply Chain Finance: Confirming, factoring, and supply chain financing.
  • Corporate Lending: We handle syndicated loans, bilateral loans, club deals, and credit cycle management.
  • Cash Management: Corporate treasury, accounts, and liquidity management.
3

Risks

Specialists in various types of financial risk, with experience in regulatory frameworks, metrics, models, and management tools.

Areas of Expertise
  • Market Risk: VaR, stressed VaR, sensitivities, FRTB, and limit management.
  • Credit Risk: Counterparty Risk (CCR/CVA), IFRS 9, rating models, and provisions
  • Liquidity Risk: LCR, NSFR, liquidity management, and stress testing.
4

Regulatory & Compliance

We have in-depth knowledge of the regulatory environment of European and global financial markets, and we help our clients interpret, implement, and comply with regulatory requirements in an efficient and sustainable manner. We have one of the most specialized practices in the market in the field of financial markets, with experts who bring both a cross-functional perspective and product-specific expertise.

Areas of Expertise
  • Regulatory Reporting: EMIR, MiFID II/MiFIR, SFTR, CCAR y COREP/FINREP.
  • AML/KYC y Transaction Monitoring.
  • FRTB, Basel IV and Capital Requirements.
  • Design and implementation of internal control frameworks.

How We Work

We support our clients throughout the entire transformation cycle, from analyzing the current situation to implementing and stabilizing the solutions.

Our approach combines functional expertise, industry experience, and the ability to execute to ensure that strategy translates into tangible results.

We work with specialized teams that are knowledgeable about the products, processes, and regulations of the financial sector, collaborating closely with the business, technology, and operations departments to add value add value from day one.

Phases of a transformation program:

Diagnosis and assessment of the current situation.
Definition of the Target Operating Model
Functional design and definition of business requirements.
Selection and Implementation of Solutions.
Program Management and Project Offices.
Change Management and Adoption.
Continuous optimization and evolution of the operating model.

Why Choose Qaracter for Business Consulting?

Exclusive specialization in the financial sector.
In-depth functional knowledge of markets, banking, risk management, and regulatory matters.
Teams with real-world experience in products, processes, and regulations.
Ability to support transformation projects from start to finish.
Consultants who add value from day one.

Contact the team

Drive the transformation of your business with a team that specializes in the financial sector

Discover how we can help you design, implement, and evolve operating models, processes, and solutions tailored to the challenges facing the banking and insurance industries.

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